Using the service
Refreshment, television, free Internet access, up-to-date flight information, showers and other possibilities await you (depending on availability at the particular lounge).
Just sign up with your Visa Gold card in the Airport Companion Europe app, and you will automatically gain membership in DragonPass free of charge (normally 99 USD). At the airport the mobile app will guide you directly to the lounge and generate QR code for entry.
The fee for each entry to a lounge is €26 and you pay it directly from your card in the app. You can purchase entries also for other persons at the same price.
Download the application Airport Companion Europe
FAQ
The Visa Airport Companion app is a mobile app – a digital solution the first of its kind that brings Visa cardholders unique and trouble-free airport experiences. The program provides simple navigation at the airport and the possibility to purchase entries to an airport lounge.
Anyone with a Visa Gold card issued by Slovenská sporiteľňa can register in the app. More information on how to participate can be found on the Slovenská sporiteľňa website.
Present the QR code generated in the Airport Companion Europe app in your smartphone or tablet to lounge staff for a simple check. Once the code is confirmed, you can then enjoy the lounge services. For each entry you or your guests make you must generate a new QR code.
Purchase lounge entry in advance of your visit; one entry costs €26. You can do this via the Airport Companion Europe app by selecting “My membership”, then click on “Add visit(s)”. To purchase an entry you must be logged in to the app. One entry is valid for one person for one lounge visit.
Your lounge entry does not expire; it will be valid as long as you are registered in the program and you use it for visiting a lounge.
Yes, you can take guests with you into a lounge. To do this, first buy the entry for yourself and then for a guest via the Airport Companion Europe app. One entry is valid for a lounge visit by one person.
You can find a list of all participating lounges in the Airport Companion Europe app.
In the event of any problems at the place of using the service, you can call our DragonPass support line on +44 (0)161 929 8844 from Monday to Thursday (08.45 – 17.15) and on Friday (08.45 – 16.30). Or, you can send us an e-mail to the address support@dragonpassuk.com.
Communication with the DragonPass client service is in English.