What is phishing?

This is an attempt to illegally get sensitive information from you. The person trying to get the data relies on the carelessness of "victims”. He sends e-mail messages to the greatest number of e-mail addresses and waits for a fraction of replies. He tries to assure you that the e-mail, SMS message or phone call is from your bank or pretends to be a bank employee and asks you to verify, update or enter additional identification data (e.g. credit card numbers or access codes). Sometimes messages contain threatening statements if the data is not provided. The message may contain a reference that looks as original but may contain re-routing to a false page.

Phishing may be part of an application that you installed on your mobile device. A hidden virus installed on a computer without the user knowing it will damage programs, change setting and may send sensitive information also you do not know about it.

Phishing protection

Access electronic banking services only through verified connections.

Be careful about unwanted correspondence. Better not to answer.

Do not click on messages for references for access to electronic banking services; enter the internet address directly into the browser.

Verify the security indicators (padlock, protocol https://, security certificate SSL, etc.) when connecting to Internet banking.

Remember: The bank will never ask you to enter information about you and your account by phone, e-mail, SMS and we will not re-route you to a page where you will have to enter this data.